Sirius Satellite Radio Sirius-S50 User Manual download pdf (Page 52)

[ Troubleshooting ]

100

[ Troubleshooting ]

101

Troubleshooting Continued

Symptom Solution

No sound When in the vehicle dock:

Check if the FM radio is set to the wrong frequency. Tune the

vehicle FM radio and the Sirius S50 to the same FM frequency.

Check if the FM transmitter in the Sirius S50 is turned off. Turn

the FM transmitter on.

If using the Line Out audio connector, check the cable connec-

tions.

When using the media player: Check that the ear buds are

plugged into the headphone jack securely.

The Sirius S50 will not

start up

The operating system files on the Sirius S50 have been deleted.

Connect the Sirius S50 to your PC using the USB cable, and use

the My Sirius Studio software to download new operating system

files. Follow the software instructions included on the software

CD.

The Sirius S50 does

not respond to the

Media Dial or the

buttons

Remove the media player from the dock, remove the battery from

the media player, wait 10 seconds, replace the battery and turn

it back on.

Troubleshooting

Symptom Solution

Sirius S50 does not

power on

Check the battery to be sure it is installed correctly.

Charge the battery.

Check that the media player is properly seated in the dock.

Check the cigarette lighter adapter to be sure it’s seated in the

cigarette lighter, and connected to the vehicle dock.

Sirius S50 displays

No Antenna

The satellite antenna is not connected to the vehicle dock.

Check the satellite antenna connection to the dock.

Check that the media player is properly seated in the dock.

Sirius S50 displays:

No Signal

No satellite signal is being received.

Check that the media player is properly seated in the dock. Check

for obstacles over or around the satellite antenna.

Change the vehicle location to eliminate nearby obstacles

(bridges, overpasses, etc.).

Audio static or loss of

clarity

The FM frequency contains static.

Locate a quiet FM frequency on your vehicle radio and set the FM

transmitter frequency of the Sirius S50 to match.

If using the Line Out audio connector, check the cable connec-

tions.

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Sirius Satellite Radio Sirius-S50 User Manual Page 52

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